Low cost payment solutions with same day settlement
Providing award winning payment solutions to thousands of businesses across the UK and Ireland.
Choose from a wide range of card machines all with contactless payments as standard, to provide a faster payment option for your customers.
Start accepting Online payments and keep your business trading 24/7 with our secure and reliable online Gateway.
Choose from our Countertop Card Machines, Portable Card Machines or Mobile Card Machines and start accepting all major credit and debit cards. Whether you're a market trader, restaurant owner or mechanic, we have a wide range of cost-effective card machines to suit your business. All our card machines have Contactless Payments, Apple Pay and Android Pay as standard.
Award Winning Payment Solutions
“Accepting card payments has dramatically accelerated the growth of my business and contactless payments means my customers aren't waiting ages to be served. I'd recommend Retail Merchant Services to anyone looking for a mobile card machine."
A Payment Gateway will give your business a fast and secure method of accepting Online Payments through your website. Accept card payments online through a Hosted Payment Page or an integrated API solution, send e-invoices to your customers with pay by link or a pay now button and track transactions in real-time with instant online reporting tools.
Exclusive Membership Benefits
“Free Legal Advice, Merchant Cash Advance, Alternative Business Finance and access to the Cheapest Energy Suppliers are all benefits you’re entitled to as a Retail Merchant Services Member."
Businesses of any size can now take phone payments using a Virtual Terminal. This is effectively an online card machine with a web-based interface, which can be accessed through a PC, smartphone or tablet. It allows you to process card payments from your customers over the phone or by mail order, as long as you’re connected to the internet.
We're rated 'Excellent' on Trustpilot
I had a very helpful young lady solve a…
I had a very helpful young lady solve a couple of issues that I had. Many thanks
David Cattermole , 30 June 2018
Had to call 3 times over a 2 day period and was impresed with the excellent customer service received from the staff on each occasion. Our card machine had decided to play up and a replacement was here the very next day! We get calls from other companies offering the same service and would not even consider transferring our business. During my first call we were offered an amzing new deal if we signed a new contract and we didn't hesitate. Thanks Retail Merchant Services - you should be very proud of your staff.
Jill Duncan, 28 June 2018
Great customer service by Charlie!
Had some issue with our card machine, it glitches at times which is very frustrating however spoke with Charlie Dance and she was fantastic, very helpful and sorted and updated the machine with me, and I really enjoyed speaking to her during the whole thing. To be honest this 5 star review is more based on my experience with Charlie than RMS themselves, though whenever I have needed help I can get through and have got help quickly which is in itself good. Just need to get on with the cards updating themselves, if we don't know there is a problem until a glitch then have to call RMS rather than other way round I do not think that is great and would have given a lower rating if not for Charlie! So thank you Charlie!! All the best for the future! :-)
J.H, 27 June 2018
I would like to thank Oscar Hales for all his help and support today. Not only did he solve the problem straight away he also took the time to phone back to make sure everything was up and running. Thank you for great customer service beyond my expectations. Trvellis B & B
sharan brown, 27 June 2018
I had a lot of trouble with Amex and…
I had a lot of trouble with Amex and Paul Steel stuck with it and checked back constantly and always took my phone calls until it was sorted. Thanks Paul you were excellent
Wendy Wakeman, 22 June 2018
I called today about a query and this was resolved really quickly by Paul Steel. Before he ended the call he offered me a package which would save me money. Perfect result my query resolved and money saved! Thank you for your sterling service and polite and efficient service. Would highly recommend
Lee Brook, 20 June 2018
Installation Process Paul was excellent in sorting out the installation problem I had, he was very knowledgable and got my terminals up and working in no time.
Corbett Court, 19 June 2018
The Badgers Arms great service from JP
Swift service and easy setup with great costs
Jeff Harrison , 19 June 2018
you need to cancel with your old card…
you need to cancel with your old card company yourself ! RMS does not do that for you! You need to cancel your contract in advance when near the end,and cancel for the end of it,thats if you want to get out of the contract, but good thing about your contract is your charges stays the same and cannot rise. so just everyone be aware of what you need to do or ring and ask and no point in giving out because you broke contract , its actually cheaper to pay your monthly fee if your business was closing down then cancel before your contract ends. Knowledge is power in my books,knowing what you can and can't do.Ask questions before you do things is best,some people don't seem to be sure of how a contract works so I hope this helps! And there is also a 1.5 year contract also that i was offered but I went with the 3 year contract as I was happy with the deal I got after finding out what other card companies were charging. Yes I am a customer or RMS
james weekes, 11 June 2018
I spoke to Jade Robinson-Smith over the…
I spoke to Jade Robinson-Smith over the phone after receiving my new ingenico card machine to get it set up as I did not know how to! I have to say this lady was so helpful and knew her stuff! I was up and running in no time at all and explained how to work the machine and she was very pleasant and patient . She also said to call back anytime or email if I needed help at anytime! Thank you Jade! five stars James
james weekes, 29 May 2018