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01908 359190

Customer Support

01908 354500
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Low cost payment solutions with same day settlement

Providing award winning payment solutions to thousands of businesses across the UK and Ireland.

Start taking card payments now

card machines

Card Machines

Choose from our Countertop Card Machines, Portable Card Machines or Mobile Card Machines and start accepting all major credit and debit cards. Whether you're a market trader, restaurant owner or mechanic, we have a wide range of cost-effective card machines to suit your business. All our card machines have Contactless Payments, Apple Pay and Android Pay as standard.

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Award Winning Payment Solutions

“Accepting card payments has dramatically accelerated the growth of my business and contactless payments means my customers aren't waiting ages to be served. I'd recommend Retail Merchant Services to anyone looking for a mobile card machine."

Will Spiers, CamperVin Co.

OUR CUSTOMERS

Payment Gateway & Online Payments

Payment Gateway

A Payment Gateway will give your business a fast and secure method of accepting Online Payments through your website. Accept card payments online through a Hosted Payment Page or an integrated API solution, send e-invoices to your customers with pay by link or a pay now button and track transactions in real-time with instant online reporting tools.

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Exclusive Membership Benefits

“Cash Advance, Loan Advance, Refer A Business and access to the Cheapest Energy Suppliers are all benefits you’re entitled to as a Retail Merchant Services member."

MEMBERSHIP BENEFITS

virtual terminal

Virtual Terminal

Businesses of any size can now take phone payments using a Virtual Terminal. This is effectively an online card machine with a web-based interface, which can be accessed through a PC, smartphone or tablet. It allows you to process card payments from your customers over the phone or by mail order, as long as you’re connected to the internet.

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We're rated 'Excellent' on Trustpilot

Trustpilot logo
TRUSTSCORE 8.9 | 4,510 REVIEWS

Trustpilot star

bengal-brasserie

Thank you so much for your Business Fantastic company excellent customer service, It's been a great pleasure dealing with Rms through out the the past years Best wishes from Bengal Brasserie

Gunu Miah, 16 December 2018

Trustpilot star

Micheal Vaugn

I Spoke with Micheal Vaughn and have to say he went out of his way for my benefit. At the end it has saved me some money and it was done in a easy and enjoyable manner and Micheal Vaughn is a credit to Retail merchant services.

Andrew Edgington, 16 December 2018

Trustpilot star

Excellent service

I have been dealing with a Gentleman by the name of Michael Vaughan in the customer service dept. I must say he went above and beyond in helping me sort out an issue that i'd had. I feel that he is a valuable member of the team and a credit to the company

Deb Walpole, 14 December 2018

Trustpilot star

Great service very helpful and friendly…

Great service very helpful and friendly and saved me money from my current provider . I would definitely recommend JP

Jon Albone, 11 December 2018

Trustpilot star

RMS Helpdesk

Following the nation-wide 02 outage my terminal lost connectivity. Sure there was a wait to get through to the helpdesk, but to be expected given the scale of the problem. Tina Keppel was first-rate at getting my business back on line in minimal time with a very personable and friendly manner. I have only ever had good experiences with the RMS help desk which is why I keep my business with them.

Shaun, 10 December 2018

Trustpilot star

Michel Vaughn contactless issue

Michel Vaughn Returned my call Solved my contacted issue by updating program Was patient with me when I made a mistake keying in information Excellent service

George Rycrift, 06 December 2018

Trustpilot star

Great service!

I spoke to Tina Keppel this morning who was absolutely fantastic. I was asking for a second terminal for a short term rental. I knew it would normally take 7 days to arrive but we urgently needed it in three! She went above and beyond to facilitate the request for which we were truly grateful. It would have been easy for her to be apologetic and just say it wasn't possible but she didn't. She was friendly, helpful, cheerful and nothing was too much trouble. Customer service in the true sense of the words. We have recently changed suppliers to RMS and we are very glad we did.

Mr charlie malcomson, 05 December 2018

Trustpilot star

Best service provided by Micheal…

Best service provided by Micheal Vaughn. Polite, Courteous, Friendly. All the best Micheal

MR R Barathan, 01 December 2018

Trustpilot star

Hi Would just like to say thatChantelle…

Hi Would just like to say thatChantelle Cavelotte Was very helpful when I phoned with a problem with my card terminal, very helpful and understanding as to what was wrong and fixed it in no time whatsoever, brilliant service thanks again

Stuart Hanley, 21 November 2018

Trustpilot star

A great company the best service we…

A great company the best service we have had should there be any problems, should they occur! Ms Loundsbury was efficient about her task litened to our issue and then sorted it immediately no slippery nonsense at all very good and proper many thanks from a happy customer

Oscar McFarlane, 20 November 2018