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SmartBridge™ is a cloud-based software that connects your different payment channels and POS setup, and lets them work together, instead of operating as separate entities. Omni-channel payments will allow you to synchronise data, automatically reconcile and improve your business efficiencies.
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SmartBridge™ can connect different payment channels (e.g. online and card machine) and point of sale within your business.
For example, you will no longer need to input data on your ePOS system and card machine separately. Any command on your ePOS is passed to the card machine via SmartBridge™ and presented to the customer. After payment is taken, the data is returned back to your ePOS system via the cloud.
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'CounterPay' is the standard mode for SmartBridge™ enabled card machines, normally used by businesses with a fixed sales point, like a desk or counter.
By creating a link that allows the ePOS system and card machine to pass data to each other, customers can be served faster, manual human error can be minimised and sales reports will automatically marry up.
Input the customer's order into your ePOS system
Data passes from ePOS to card machine via SmartBridge™ and the customer makes a card payment
Data is returned to the ePOS system from the card machine via the cloud, consolidating your reports
'TablePay' is the preferred integration method for businesses looking to serve customers and take payments on the move.
Using SmartBridge™, a wireless connection is made between the ePOS system and portable card machines used by the waiting staff.
This allows them to print the bill, take card payments and close off covers remotely at the table, without having to go back-and-forth to the ePOS system.
Say for example, your customer orders a coffee. You begin by making the product selection on your ePOS system at the press of a button, where the item name and price are already pre-set values.
SmartBridge™ will auto-populate your card machine with the same information selected on your ePOS system. Your customer can make payment straight away, as there's no need to separately input pricing values into the card machine; saving your staff and customers time with a shorter end-to-end ordering process and no risk of mistyping transaction amounts.
Once the transaction is complete, SmartBridge™ collects the data from your card machine and it's returned back to the ePOS system through the cloud. This enables your reporting to be automatically consolidated and makes live adjustments to stock levels, employee performance and the day's takings.
Your waiting staff can begin the process of collecting payment by joining your customers at their table and offering to print a physical bill for them to review before settling.
If you’re serving a large group, they may want to pay separately. Using the card machine, you can split the bill (1) by person, (2) by couple or (3) by custom amount. Each payee uses the terminal to make payment until the total bill is covered.
Once all the card payments have been processed, you have the option to print a split receipt. Once performed, the table is closed off and data is synced remotely to the ePOS system via cloud-based SmartBridge™, making the table available on the table plan, ready for the next customers.
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