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  • Support 01908 354500

Better service for your customers. Better value for you.

Award-winning merchant services provider trusted by over 45,000 businesses for credit card machines, online payments and phone payments.

Credit card machines for the small business owner.

All Retail Merchant Services credit card machines come with contactless payments, apple pay and android pay as standard.

There's more to our services than just credit card machines.

Your Retail Merchant Services Membership gives you access to a range of benefits including Free Legal Advice and Merchant Cash Advance.

Accept credit cards

We're no ordinary Merchant Services Provider.

  • Award Winning Merchant Services

    When you call us, it will be one of our UK based Customer Service Advisors who picks up the phone, not a machine. As a Retail Merchant Services Member, we want to exceed your expectations and we invite our customers to let us know if we fall short.

    Our Customers
  • More than just Card Machines

    When you join us, you’ll get a reliable credit card machine with contactless payments as standard, but you'll also get a range of Membership Benefits for small businesses, including: Free Legal Advice, Discounted Utilities and Merchant Cash Advance.

    Membership Benefits

Trusted by over 45,000 customers

“Accepting credit card payments has dramatically accelerated the growth of my business and contactless payments means my customers aren't waiting ages to be served. I'd recommend Retail Merchant Services to anyone looking for a mobile card machine."

Will Spiers, CamperVin Co.

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The UK's most recommended Merchant Services Provider

Trustpilot logo
TRUSTSCORE 9.7 | 3,388 REVIEWS

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Service Advisor saves the day

Ok, I too have read the other very negative responses, but I can only go by our own personal experience. We were having a mare with our on site business card machine and as a small family business this was causing us problems in getting payment from customers. Yes, the initial 'helpline' service was mush, 40 minutes wait before being answered, but from that point, Cara the customer service advisor we spoke to was a business owners dream to have on your team. She listened and understood our problem, admitted there was a technical fault which was being worked on, but rather than trying to fob us off, she listened to what we were looking at to solve our problem. Within minutes she had details of an upgraded card machine, explained the various points about it (which I knew were correct as I had already done my research on same) and, after a quick chat with her supervisor, we were upgraded to the better machine. But Cara's help did not stop there. The new machine duly arrived 3 days later.... but no details on set up or how to get it logged onto our wifi system. Back to the help line!!!???? NO! One email directly to Cara and she rang us within 25 minutes and talked us through set up and we're up and running.. So much faster for transactions and easy to use. So Retail Merchant Services, you have Cara to thank for getting a full 5 stars on this review, as your initial 'helpline' wait time would definitely have put you in the 1 star bracket! Thanks again Cara for all your help

Reg Burrell, 27 May 2017

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Bebe Belleza delighted with new machine and service

George mcdermid installed new machine , very happy with service and new machine thanks

Carol Scott, 26 May 2017

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Great Pricing and Service

Service good and the pricing has been excellent. Thanks Jerun Motors Recovery

John, 26 May 2017

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Brilliant service with very fast and …

Brilliant service with very fast and easy switch over to save me 40% from my current provider.shaikh was great support throughout.

Atman, 26 May 2017

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Stonehenge Crossfit

Michelle approached my business, to offer me savings on my credit card terminal. she visited me, and showed me how she could do this. Signed up there and then. Thank you

Scott, 26 May 2017

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Fantastic service from Shezad and Rms

Fantastic service from Shezad and Rms, I'd highly recommend them for mobile pdq with very good rates Sinclair

Nouman, 26 May 2017

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First class service

First class service, easy switch over would recommend John to other businesses.

Jennifer Low, 26 May 2017

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Luke was a pro

I was followed very professionally step bd step by Luke Earey whilst upgrading software of my card machine. It was a long call but he was very patient and supporting.

Marco Nizzardo, 25 May 2017

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Laurence Murphy

Paraic Donohoe called to set up terminal. Excellent service.

laurence murphy, 25 May 2017

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I found the switch over very easy and …

I found the switch over very easy and the BDM Patrick explained everything to me. I would recommend him to other businesses due to his complete honest and professional nature,

Pamela, 25 May 2017

The widest range of credit card machines in the SME market 

Exclusive Membership Benefits

“Free Legal Advice, Merchant Cash Advance, Alternative Business Finance and access to the Cheapest Energy Suppliers are all benefits you’re entitled to as a Retail Merchant Services Member."

MEMBERSHIP BENEFITS

Online Payments and Phone Payments

  • Payment Gateways

    A secure payment gateway will give your business a fast and effective method of accepting online payments. Take ecommerce card payments through a hosted payment page, pay by link.

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  • Virtual Terminals

    With a virtual terminal, businesses of all sizes can accept phone payments or mail order. No technical integration is required and the virtual terminal can be used on a PC, smartphone or tablet.

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9

per hour

Every hour, another 9 businesses sign up for our Merchant Services and exclusive Membership Benefits.

55

million

We process 55 million card payments every year through our card machines, online payments and phone payments.

85

%

Over 85% of our customers have added more than £400 to their bottom line every year by using a credit card machine.