Getting Started


Will there be a break in service if I am switching providers?

Switching Providers: No. There will not be a break in the service while switching.  Support


My business has a default or a CCJ, can I still apply?

Can I still apply with a default or CCJ? Yes, you can. We cannot guarantee we will be able to open an account for you, but we carefully consider every application based on the information supplied


What are the costs of accepting card payments?

Cost of accepting card payments: The cost of your card machine will depend on several factors, like the nature of your business, turnover and which terminal you choose; typically countertop (also


Where it cost me to leave my current provider?

Cost of leaving your current provider: This will depend on the agreement in place and any contractual obligations you have with your current provider. For example, there may be cancellation costs if


What is a merchant account?

Merchant account: This is the bank account associated with any merchant services product and is used to receive funds from card transactions. It’s responsible for taking payments from your customer


Will you be able to beat my current providers price?

Beating your current providers price: We will always strive to offer you a better package and competitive rates on card processing compared to your current provider. When you speak to one of our


How long does it take for the money to go in my account?

How long for money to go into your account: Normally, payments are made within 3-5 days, but depending on the type of account you choose to take with us, you could receive funds in a matter of hours