An EPOS system (Electronic Point of Sale) is the modern-day comparison of what you may recognise as a 'till' or 'cash register', and is driven by a completely digital platform, instead of a mechanical one.
The reason businesses upgrade to EPOS over a till, is for the powerful software that runs on the system. It uses industry-specific tools and apps to improve your business operations and growth, and of course, can still accept card and cash payments from your customers.
For example, where a traditional till can only record a sale, an EPOS system collects a host of information to populate detailed reports that allow you to make informed business decisions on sales, stock management, staff perfomance and customer behaviour.
EPOS is a combination of hardware and software that enables your business to process sales more efficiently.
As a result, you can monitor business performance with a great accuracy. You can see what you sell, where you sell it, who you sell it to, and which employee sells it best.
Build custom dashboards to access live, topline business statistics across all your sites without needing to re-run individual static reports.
Effectively monitor your inventory levels, whilst keeping your best-selling products on the shelves and retire unnecessary stock takes.
Start syncing over 100 of the most popular business applications through your EPOS system, with the widest number of integrations available from any provider.
Log your customers as they make purchases; allowing you to invoice, give credit and collect crucial contact information to promote your brand.
Extensive employee reporting lets you allocate specific tasks and events to individual employees. This way you can recognise and incentivise your best performing staff and highlight areas that need further attention.
"Having the functionality to manage cashflow, stock, and staff for each site simultaneously from my mobile phone has been transformational for me and the business. The time saved and level of accuracy when it comes to everyday tasks like cashing up, ordering stock or onboarding staff members is a major benefit and has made adopting EPOS the most rewarding business decision we have ever made."
Christian Teal, Operations Manager, Embers Camping
EPOS stands for 'Electronic Point of Sale' and is effectively the modern-day equivalent of what you would recognise as a traditional 'till' or 'cash register'.
The main difference between the two, is that an EPOS system runs on a completely digital platform instead of a mechanical setup, and it collects a vast amount of data versus just sales records.
EPOS tends to be bought as a complete 'system' or 'solution' and is made up of 3 components that must all be in place to make its use effective:
Get in touch for more information on how an EPOS system could benefit your business:
EPOS is an acronym for 'Electronic Point of Sale'. It works like a digital cash register and can accept the following payment types:
Get in touch to find out more:
An EPOS (Electronic Point of Sale) system, is used by retail stores as a digital till.
Depending on the provider, your EPOS system may come with software that's specifically designed for retailers, and already contains the industry-specific tools that you will find most useful.
For example, some of these may be (but are not limited to):
Are you a retailer intersted in learning more about EPOS systems?
Our EPOS systems can cater for both retail shops and a range of hospitality businesses including: restaurants, pubs, bars, cafés, takeaways and bakeries.
If you choose our hospitality software package with your EPOS system, it will come fully equipped with a toolkit specifically built for increasing customer satisfaction and improving efficiency in your restaurant.
Including features, such as:
Our intuitive EPOS systems are so simple to use, that your staff can typically be trained in about 15 minutes.
If you need some additional help, there's also a host of online tutorial videos, user guides and a 24/7 support line for ongoing help and coaching, so you’ll never be out on your own.
Want to learn more about our EPOS systems for small business?
When you receive your EPOS system, you will be assigned a dedicated EPOS account manager for your first 30 days using the system. They will deliver 5 training sessions to you, covering:
After 30 days, you can expect to be fully operational. However, in the case that you're not, or you have further questions, there is a 24/7, UK-based support line open to you. Which can offer advice and guidance on the following:
The support package is included in the monthly cost of your solution. If you would like to know more, please get in touch below.
EPOS systems natively keep an accurate tally of your stock in real-time, whether it's being restocked (coming in) or it's being sold (going out). This naturally discourages small incidents of employee theft and reduces shrinkage expenses. Furthermore, you're more likely to notice disparities between the system's reporting and your physical stock count sooner than if you were taking stock counts manually.
With a full Retail Merchant Services EPOS system, you will also receive a PCI-compliant card machine. All of our devices receive customer data and encrypt it before securely sending it to the acquiring bank. This way, data cannot be intercepted between payment systems.
As for user access, you can set different levels of individual authorisation for each of your employees, applying restrictions or authorisations on discounts, refunds and void sales.
To protect yourself from employee fraud, you can block unauthorised access to the system and keep sensitive information only available to the staff that need to see it.
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Our EPOS systems can be scaled to fit the size of your business, whether you're an independent retail store or a chain of restaurants, and have been proven from 1-1,000 sites.
For example, if you have a 5-site business with an EPOS system in each one, you can create a custom dashboard to monitor activity across all your sites and drill down into the performance of each one.
If you then open a sixth site, the next EPOS system will be set up as a new data point along with the five existing sites.
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If you already have an EPOS system in place, but you're looking for a card machine to take payments, we can help you with this.
Depending on your system and setup, we can semi-integrate one of our card machines to work with your existing EPOS system and close your data loop.
Please get in touch for more information.