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RMS offer full Online Shop solution powered by partnership with EKM

6 May 2020

small business COVID-19 Online payments Online store

Milton Keynes, UK (6th of May 2020) – Retail Merchant Services are offering their customers a free 90-day trial using the UK’s leading online store builder and hosting platform, EKM. Retail Merchant Services have previously integrated with EKM via their online payment gateway, but the two companies have now partnered to offer the merchants of RMS an end-to-end solution to get them selling online during COVID-19 and beyond.



Design, manage and grow your own e-commerce website


EKM specialise in helping small businesses sell their products online by providing the toolkit needed to build a successful online shop, guided by a dedicated account manager and without the massive overheads. Every site comes equipped with a domain name, secure servers and of course, the ability to accept card payments through an online payment gateway.

There’s a catalogue of features available to build the perfect online shop, including:

  • Site Builder
    Build an online store without the need for complex code. Users can be up and running the same day, with an option to import their product range along with images, descriptions, pricing, variations and the ability to manage inventory through the back end of the site.

  • Themes and Design
    A wide range of ecommerce themes are available to match the brand identity of any business and are fully optimised for mobile and desktop browsers. There are also in-platform design programs to create simple logos and banners without any graphic design experience.

  • Digital Marketing
    All EKM sites are built with search rankings in mind and the intrinsic nature of the platform bolsters best practice for SEO, including user-friendly URLs, meta titles, alt-tags and integration with Google analytics and popular social media channels.

  • Increase Conversion
    Lost orders are actively addressed with features to interact directly with web visitors, such as live chat, re-targeting emails for customers that abandon their cart and ‘back in stock’ notifications for previous visitors.

  • Online Payments
    Each online store is complete with fully secure, PCI compliant payment options that can accept payments in multiple global currencies; in the case of this offer, the Retail Merchant Services payment gateway is dedicated (but other gateways are available outside of this offer).

  • Order Management
    Order dashboards can be monitored by any number of staff members with personal login credentials and access to a device with internet connection. The integration of external databases and marketplace listings such as eBay and Amazon are also possible.

  • Hosting
    99.9% uptime, 24/7 server monitoring and unlimited bandwidth offer great confidence with regards to site hosting. Whilst limitless products, categories and webpages can be added with no extra cost.

However, it’s EKM’s proactive support that sets them aside from other e-commerce website builders. Business owners will never be left to go it alone; Once signed up, they will be allocated a dedicated account manager as a point of contact to assist them during the building process. With the aim of getting them setup within 30 minutes (online payment activation will take 2-3 days). Instant assistance is available by telephone, email or online chat.

Are you an existing RMS customer looking to sell your products or services online?

get started


90-day free trial, with no fixed contract


Retail Merchant Services are offering their merchants 90 days free access to the EKM website platform, to give businesses with physical premises that may be temporarily closed a means of taking their business online.

Setup has been made as simple as possible, with merchants carrying over the same rates for chip and PIN or contactless transactions from their physical card machine to the online payment gateway, used in conjunction with an EKM online shop. Utilising their existing merchant account with Retail Merchant Services means that no new accounts need to be created, and no additional charges will be applicable.

  • The agreement can be cancelled anytime within the free 90-day period or beyond.

  • If the merchant cancels, their original account with RMS can be reverted to its original configuration and will be unaffected.

  • If the site is kept live after 90-days, the merchant can choose a monthly plan starting from £32.49 per month, with no minimum fixed contract length (pay as you go).

Retail Merchant Services said: “We [Retail Merchant Services] regularly integrate payment gateways for businesses looking to sell their products or services online, but that’s only one piece of a whole solution and is mainly suited to businesses with a website already in place or managed by an independent third party. Our partnership with EKM allows us to offer a complete end-to-end solution for building an online store, with the same reliability and security merchants will recognise in our gateway and card machines.”

He also added: “Where existing RMS merchant accounts can be leveraged at no extra cost, it’s a low risk option for those looking to open up a new revenue stream, or at least test it, during the COVID-19 lockdown.”


Are you an existing RMS customer looking to sell your products or services online?

get started




About Retail Merchant Services


Retail Merchant Services provide thousands of small to medium-sized businesses across the UK and Ireland with reliable, secure and tech-driven payment solutions to help them accept card payments, grow their businesses and retain more customers. Founded in 2007, the company was acquired in 2017 by TCV, one of the largest growth equity investors in the technology industry.

Retail Merchant Services provide a host of products and services to help small business owners, including: credit and debit card machines with Same Day Settlement, EPOS systems, Merchant Cash Advance, E-commerce Gateways, Pay by Link & Virtual Terminals.

“We’re on a mission to make customers’ lives easier. We pride ourselves on delivering at pace and keeping our heads up when it comes to customer needs. Staying restless for improvement and being customer obsessed is the cornerstone of our business; and we invite our customers to tell us if we fall short.”


About EKM


With multi-millions of pounds going through the platform every day, EKM has quickly become the UK’s most popular ecommerce solution and powers 1 out of every 5 online shops in the UK. With over 20 years of experience and an 80-strong team of ecommerce experts, EKM are constantly making improvements to the platform that keep their stores evolving and their customers’ businesses growing. Learn more:


Media contact


Joe Winyard, Marketing Manager | Retail Merchant Services


Terms and Conditions apply. To be approved for the 90-day free access to the EKM platform, the applicant must be an existing Retail Merchant Services customer. The free 90-day access will begin upon successful application. Once the 90-day free period has ended, the user must take up a paid monthly package with EKM in order to maintain ‘live’ status of the online store. The transaction rates of the Retail Merchant Services payment gateway associated with the EKM online store, will match the rates currently listed in the specific membership agreement. Retail Merchant Services reserve the right to withdraw or amend this offer at any time.