Retail Merchant Services: the UK's Fastest Growing Independent Merchant Services Provider
If you haven't already heard about our award winning merchant services and low cost credit card machines it's because we believe in putting our customers' businesses first, cutting their costs and not funding expensive television adverts. In fact, over 40% of our new customers come to us from word of mouth referrals - and that's something we're proud of.
We Saved Our Customers Over £12 Million Pounds in 2011
Whether you're setting up a new business or looking to cut the cost of your current provider Retail Merchant Services can help you make the right payment decisions for your business; costing you less and saving you more. In 2011 we saved our customers over £12 million pounds (based on average switcher savings) in merchant services fees.
Merchant Services for Retail, Trades, Services and Business
Whatever line of business you're in you can trust us to take care of your merchant services. Tens of thousands of merchants trust us to process of £1 billion in their credit and debit card payments every year. And, because we offer the widest range of cost-cutting benefits and additional free services our customers save even more.
We Guarantee to Beat Any Like for Like Merchant Services Price
We understand the cost pressures on businesses at the moment and the small and medium sized retail sector has been hit especially hard by economic climate and that is why we have guaranteed to beat any like for like merchant services quote. Whatever business you're in, however many payments you accept you can always get a better deal with Retail Merchant Services.
What Our Customers Say
| Customer Feedback: Susan Bryce |
| Business Type: | Retail Florist |
| Location: | Cardiff |
| Time With Us: | 4.5 years |
"I remember it was June in 2007 and a very smart man came in and I thought 'oh no - another salesman', but I don't mind telling you he was so different. He had obviously been trained well because he really knew his stuff and after spending 5 minutes looking at our merchant services statement he told me that he could save us £425 a year just by switching to Retail Merchant Services - and he did too!
It was only this year that I discovered I was actually one of their very first customers, well I'm number 15 anyway and I couldn't tell because their service has always been really good, take last month for example, one of our new girls from the college couldn't get the paper into the card machine because she had never done it before - she called the number on the machine and one of the advisors told her exactly how to do it -it's the simple, helpful and friendly service that convinces me that I made the right decision."
| Customer Feedback: Kristian Bennett |
| Business Type: | Mobile Hairdresser & Stylist |
| Location: | London |
| Time With Us: | 2 years |
"Two years ago I decided to set-up my own salon and go it alone after 15 years of working for someone else and it's the best thing I have ever done - but during the early days I was so grateful for the help from Retail Merchant Services. I set up the business without a credit card machine as I thought most people would want to pay by cash but I quickly realised that wasn't the case!
I found Retail Merchant Services' website on Google and left a message to be called back. Someone called Richard called me back at the exact time I asked for and took all the details of my business. He took the time to explain all the options and gave me all the information I needed to make a well-informed decision. I had also been a bit cheeky and got another quote from somewhere else but Richard guaranteed to beat it - and he did!
Just 3 months ago my local tax office wrote to me telling me that they were due to inspect my accounts, which was worrying for someone like me, I'm not exactly an accountant! I was digging around in my Retail Merchant Services pack and found what I remembered Richard telling me about 2 years before - free Tax & VAT investigation insurance and advice. Just one call gave me all the advice I needed.
I've never looked back since joining Retail Merchant Services, I even got my insurance discounted through them"
| Customer Feedback: Stewart Howgate |
| Business Type: | Newsagent and General Retailer |
| Location: | Truro |
| Time With Us: | 6 weeks |
"I've been in business for 18 years and the last 6 of those as a newsagent and general retailer. When I brought the shop I inherited a credit card machine which was almost as big as my till and but that was dwarfed by the size of the merchant services bill! I couldn't believe that the last owner of the shop has been paying so much for merchant services and as soon as I had the shop keys in my hand I started looking around for a better deal.
Unfortunately, work got on top of me and to my shame I forgot all about my credit card machine until 8 weeks ago when my accountant found what appeared to be a good deal with a high street bank.
I was about to do a deal with a high street bank, I had even signed the paperwork but hadn't returned it when I was called by a company called Retail Merchant Services. The lady on the phone told me all about their merchant services and credit card machines and I must confess it sounded ideal but I had already made up my mind on the deal … until she said that she could guarantee to beat the deal I had just signed!
Just two weeks later my new credit card machine arrived from Retail Merchant Services and true to her word she had beaten the price of the deal I had signed - by 40%!"
| Customer Feedback: Michelle Dobbs |
| Business Type: | Hotelier |
| Location: | Manchester |
| Time With Us: | 3 years |
"Running a small hotel can be a nightmare, owning it is even more stressful and the last thing I need is expensive running costs. A man called Steve called me from Retail Merchant Services and told me a bit about the company and how they could save my business money by cutting my merchant services costs. I said, 'look I don't have time to talk about this right now, could you send someone out to me?' and I was surprised when they said 'yes'.
Two days later, on the date and at the time that I requested, a local salesman came to visit me. We had a good chat about the business, what I wanted out of it and how much I was currently paying to various suppliers. I didn't realise that Retail Merchant Services could offer discounts on things like business insurance, telephone lines and Broadband.
I got a quote for everything and it came out much cheaper than I was expecting and I got access to a free legal helpline, which I started using on the same day - as I had some trouble with one of our guests. I'm so glad that I signed up, it was the right decision for then and now."
| Customer Feedback: Imran Farooq |
| Business Type: | Retailer and Wholesaler |
| Location: | Birmingham |
| Time With Us: | 8 months |
"I've never really had time for salesmen, you know, in my business I get a lot of people in here talking about their products and giving me a load of fluff when it comes to pricing. I can be blunt but I need to be in my business and I have a really simple principle when it comes to doing business - if it's not cheaper or it doesn't make my life easier then I don't buy it.
The lady that came to visit me understood that I was busy, she didn't get in the way and after asking just a few basic questions she produced a written quote without any fuss. She was direct, to the point but friendly and I appreciated that. She saved me over £280 a year and I've never had an easier to use credit card machine before. Easy to use, straightforward advice, cheaper than before. Simple."
| Customer Feedback: Patrick Doyle |
| Business Type: | Mechanic and Garage Owner |
| Location: | Belfast |
| Time With Us: | 4 years |
"I'm a mechanic and if it's under the bonnet of a car then I can handle it; transmission, fan belts, boilers, batteries, whatever - but modern technology has me a bit flustered and after 20 years of only accepting cash and cheque payments my wife persuaded me that it might be the time to accept credit cards, especially as so many customers were asking for it.
I called Retail Merchant Services and in just 5 minutes I had been given a quote and the details of my business were taken. I was offered a personal visit from a sales person but it really isn't practical for me because I'm the only mechanic here and I'm usually pretty busy. It wasn't a problem because I signed up over the phone and got my first ever credit card machine shortly afterwards.
Opening the box it was great to see this brand new machine and it wasn't a problem to set up at all because I just plugged in the power cable and telephone line and it was ready for its first payment. Later that day a man called Kester called from Retail Merchant Services to make sure that the machine had arrived and he was ready to talk me through any questions I had - funnily enough though a customer just five minutes earlier wanted to pay by card and it was so easy to use, even for me!"
Find Out More about Retail Merchant Services
Call 0845 241 9960 or send us a message to find out more about Retail Merchant Services and how we can help your business start cutting the cost of merchant services today!
