Privacy Policy

We may collect or ask for the following information:

1. Your name
2. Your contact details, including your full address, email address and telephone number
3. Demographic information such as your postcode, preferences and interests
4. Any other information relevant to the service we offer you or for customer surveys

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

1. Internal record keeping
2. To correctly administer any order or products or services that you make
3. We may use the information to improve our products and services
4. We may periodically send promotional email about new products, special offers or other information
5. From time to time, we may also use your information to contact you for market research purposes.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will store and use your information only in accordance with the Data Protection Act 1998.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over any other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are contractually obliged or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to:

The Company Secretary
Retail Merchant Services Limited
Matrix House
North Fourth Street
Milton Keynes
MK9 1NJ

If you have any questions or would like to know more about how we handle your data you can call our payment experts on 0845 241 9960 or you can email info@retailmerchantservices.co.uk