How to Clean and Sanitise your Card Machine

Not every card payment will be contactless after lockdown is lifted, so it’s crucial to clean your card machine before re-opening and frequently throughout your working day as you welcome your customers back. Follow these simple steps to prevent the spread of COVID-19 and clean your terminal without damaging it.

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How to Clean and Sanitise your Card Machine

26 March 2021

COVID-19

clean card machine using a microfibre cloth with 70% alcohol


To sanitise your card machine, use an appropriate alcohol-based cleaner (approx. 70-90% strength isopropyl alcohol) applied to a microfiber cloth.

Apply a small amount of cleaner to the cloth. Do not apply any liquid or spray directly on to the card machine. Gently wipe the card machine with the cloth.


avoid-these-things-to-not-damage-your-terminal


To avoid damage when cleaning your card machine:

  • DO NOT pour liquid onto the terminal

  • DO NOT put hand sanitiser on the terminal

  • DO NOT spray the terminal directly

  • DO NOT scrub the terminal with a brush or scourer




↓ Download printable cleaning instructions for your business

download our card machine cleaning instructions


Detailed cleaning instructions

 

  1. Turn off your card machine and unplug it from the power source.

  2. Card machines should only be gently cleaned to remove dirt, residue or debris using a lightly water-dampened, clean microfiber cloth.

  3. One or two drops of pH-neutral, non-scrubbing soap may be used. Do not use solvents, harsh detergents, or abrasive cleaners.

  4. After cleaning, the terminal may be sanitised using an alcohol-based wipe (always dispose of the alcohol wipe after use) or appropriate alcohol-based cleaner (approx. 70-90% strength isopropyl alcohol) applied to a microfiber cloth.

  5. Apply gently; do not scrub. Isopropyl alcohol applied to a clean microfiber cloth may be used on touch panel displays, but never press hard on displays.

  6. Once completely dry, reconnect it to power and power up.

 

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