Our UK Helpdesk: Supporting Your Business
Even before you join Retail Merchant Services you will receive the very best service and it is a stand
ard
you will always be able to expect from us. We make the joining process easy, you can call our team on 0845 241 9960 to discuss your own needs.
Located in Milton Keynes Matrix House is our head office and operations centre, your call will be handled by our own customer team and will never be transferred to an international call centre.
When you join us you have access to our dedicated UK helpdesk. Our team are on hand to ensure you can make the most of your membership with us. Located in Milton Keynes our head office and operations centre is home to our call answering teams. We strive to make your experience with us as pleasant and as easy as possible and we have developed our call answering service based on feedback from our existing members:
1. No international callcentres
2. 95% of all calls answered within 20 seconds
3. Technical support available until late
4. One call, one resolution, one fix
