At Retail Merchant Services we’re proud to be working for you and because of this we are committed to providing the very best customer service and support possible, which is why we guarantee that you will always be able to call us on a UK telephone number, you will always be able to speak to someone in the UK and you will always be put first by our team of Payment Experts.
We value our 22,000 happy customers and to prove this we have extended our opening hours to 9 PM, meaning you can get help, when you need it, for your business. Our growing team of Payment Experts have received the best training in the industry and have become renowned as specialists in their field. Whatever the issue is, whenever you need us, you can be sure that our Payment Experts will be ready to help you.
Did you know?
Last year we had 500,000 conversations with our existing members; to give support, advice and information and occasionally to resolve an issue. We upgraded over 5,000 members with brand new technology remotely, meaning we didn’t take up any of their valuable business time and we continue to grow our team of Payment Experts, giving us one of the lowest ‘on-hold’ times in the industry, because we value your time.
- Do you appreciate the right answer on the first call?
- Do you want the support of a Payments Expert on every call?
- Do you want support at the weekends and until 9 PM every week day?
- Do you want your call to be answered quickly?
- Do you value our commitment to providing world-class customer service?
Call our team on 0845 241 9960 and your own Payment Experts will guide you through our joining process and give you all the help you need to integrate card payments into your business.
