Retail Merchant Services
The UK's #1 card payments company making card processing services affordable for everyone.
Retail Merchant Services was founded in 2007 by a team of payment industry experts to bring affordable card payment solutions to small businesses, often overcharged and under-serviced by the banks.
From credit and debit card payment machines and online payments to accepting payments over the phone, we take a no-nonsense approach to card payment processing, delivering the best possible packages with no hidden fees.
Today, we are proud to provide award-winning services to over 45,000 small businesses across the UK and Ireland.
No Ordinary Merchant Services Provider
“Retail Merchant Services was founded in 2007, on the belief that affordable card payment solutions should be available to everyone. We recognise the services we provide have a significant impact on the businesses and lives of our customers and we take these responsibilities seriously."
Our unique membership benefits package is designed with SMEs in mind. Free legal advice, funding options and discounted rates on utilities are all benefits you’re entitled to as a Retail Merchant Services customer.
We committed to helping small businesses owners keep their costs low, so we’ve handpicked a range of easy-to-access services to meet the demands of your business.
We are constantly updating our membership to ensure it stays relevant and useful for our customers and when new benefits are added, you automatically become eligible as a Retail Merchant Services member.
11 Industry Awards
“We're proud to have received so much recognition for our services to the payments industry. In fact, our commitment to our customers has earned us 11 industry awards, for 6 consecutive years. We are always striving to improve our products, our service and our people."
UK's #1 for Card Payment Services
When you call us, it will be one of our Customer Care Advisors who picks up the phone, not a machine. We listen, we have a conversation and we aim to exceed your expectations, every time. Friendly, jargon-free support is very important to us.
We are proud to be consistently ranked number 1 according to the people that really matter, our customers.
UK Based Customer Service
“We don't outsource our customer service functions to cheaper, overseas call centres. All of our customer service advisors are UK based and trained to the highest standards, to give the customer total satisfaction."
The UK's most recommended Merchant Services Provider
Happy wıth Muhammad
Mutlu , 25 July 2017
Muhammed Sadiq called in to my business …
Muhammed Sadiq called in to my business to by appointment. The rates he quoted me were defo better/lower than my present supplier. When my present contract expires I'll be in contact with him again.
Jackie, 25 July 2017
Easy and simple switch over.
Easy and simple switch over.
jonathan gill, 25 July 2017
South brent butchers
All installed and switchover all done for us, Mike Thackeray has looked after us really well, would recommend RMS.
Neil Langworthy, 25 July 2017
Great savings and great after care by …
Great savings and great after care by Kieran Leitch Thanks!!!
Stephen O'Hara, 25 July 2017
Andrew Thacker sorted my new machine …
Andrew Thacker sorted my new machine out quickly and saved me 34% on what I was paying with my other provider. Quick, simple and hassle free switch with RMS
Neil Wade, 24 July 2017
Job done well, useful.
Prince, 24 July 2017
Thanks Jerun for the great pricing and same day clearance Fresh Heads Barber Shop
Leroy Horsey, 24 July 2017
Really easy switch over to RMS
Really easy switch over to RMS, Simon Sunldad installed our new machine in days. We get cheaper bills and get money in 24 hours, great service. Chinnor Motors.
Richard Grabt, 24 July 2017
Josh saved us 30% and installs the new machine for us. Great service. Harveys of hove
Lorna de Strete, 24 July 2017